Proofpoint: Grayson Digest Email & Quarantine

Note: You will receive an email notification (From: Grayson Digest Email, Subject: End User Digest) in your Grayson College email inbox to let you know you have emails in the Quarantine.  If the links in the Digest email have expired, you will be prompted to log in to the Web Application to release the quarantined email.

Email Digest interface:

You only view emails in your personal Quarantine that are classified as Spam. These emails are stored in your personal Quarantine and will be deleted automatically if you do nothing. 

Web Application interface: 

Log in to the Web Application through MyViking to decide how to handle future emails from each sender.  The Action you take on these emails determines how future emails from the senders will be handled.

Emails are organized into two categories:

• Low Priority Mail – Quarantined (Emails classified as “bulk” – solicitations, newsletters, and advertisements)
• Spam – Quarantined (Emails that contain a virus, spam, or inappropriate content)  

Grayson College will be using technology (Proofpoint Targeted Attack Protection) to help protect against threats that are distributed via email, including phishing and targeted attacks. These threats are triggered when users click on malicious attachments and links (URLs). This technology protects your data and company assets by blocking access to such threats that might be trying to steal your information. 

While it is still important that you carefully choose what you click, this technology will protect you by rewriting URLs in email messages. This means that when you hover over links, you will see a different URL from the original one (beginning with https://urldefense.com/...), as seen here:

• If the link you received is safe, you will be directed to the website.
• If the link is unsafe, you will see that you are successfully protected from the following notification:

To release the selected message(s) from the Quarantine and allow future messages from the sender(s) to be delivered, select the message(s) and click Allow Sender.

The Safe Senders list is simply a list of approved senders of email. When a sender address is included in the Safe Senders list, the Proofpoint Protection Server does not filter the message for spam.  Messages will still be filtered for a virus or inappropriate content.

To mark an email address as safe, simply click the Allow Sender link next to the appropriate email message in the Digest. To mark an email address as blocked, click the Block Sender link for the message.  To see your list of personal Safe Senders or Blocked Senders, click the Request Safe/Blocked Senders link in your email Digest.

When you add a domain name (e.g., yahoo.com) to the Safe Senders list, all email addresses from that domain will be considered “safe.” You should restrict the safe list to specific senders by entering their full email addresses (for example, john.doe@yahoo.com).