Please access Office365 through MyViking.
If you have any other version of Microsoft Office installed, you must un-install it and re-install Office365 from within MyViking.
"Unlicensed Product" error in Office 365
If you lead by opening the Word document first, you may receive the "unlicensed" error message. You may need to open Office365 first, then pull your document into Office365.
Please close all browsers and Word documents. Then log into MyViking and click on the "Office365" icon. You should get an option on the main section of the page to "Browse" documents, or along the top left corner select "File", then select "Open" or something similar. Use the navigation popup to select and open your document.

Office365 Desktop Client: Blank white prompt box
Are you encountering a blank white box after if you've downloaded the Office365 desktop client? Please submit a ticket!
