- Go to: https://www.grayson.edu
- Click on MyViking
- Click on Forgot My Password
- Enter your username (Note: Username is not an email address)
- Answer challenge questions
- Update your password
- Passwords must be a minimum of 10 characters in length, and contain 3 of the 4 requirements:
- 1 upper case character
- 1 lower case character
- 1 number
- 1 special character (example: ! @ # $ %, etc)
- Passwords cannot contain:
- Your first name
- Your last name
- Your date of birth
- Your username
- Repeated characters or a sequence of keyboard strokes (example: 1234, mmm888, or asdfg)
- A password you’ve used in the past
If you receive an error message, please try any of the following instructions before logging in or resetting your password:
- Remove all spaces after the information entered into each field
- Manually type the information and avoid using AutoFill
- Open a “new incognito window” in Google Chrome: Instructions
- Clear your browser history and cache: Instructions
- Try a different device (phone, tablet, laptop, etc)
- Try a different browser (Internet Explorer, Mozilla Firefox, etc)
Note: After multiple incorrect password attempts, the account will become locked. The account will automatically unlock after 10 minutes.
Need more help? Submit a ticket!