Helpful Hints

If you receive an error message, please try the following instructions before logging in, claiming your account, or resetting your password:

• Remove all spaces after the information entered into each field
• Manually type the information and avoid using AutoFill or auto-populated information
• Clear your browser cache and cookies: Instructions
• Open a “new incognito window” in Google Chrome: Instructions
• Try logging in on a different device (phone, tablet, laptop, etc)
• Open a different browser (Internet Explorer, Mozilla Firefox, etc)
• After logging into MyViking, Enable Popups:    Instructions

• The personal email address is not your @vikings.grayson.edu email address
• Your username is not your Student ID number
• Your username is not an email address

• Your Student ID number is not your username.

Click here for a list of common MyViking error messages and resolutions